How SmartPredict Help Businesses?

SmartPredict's AI-powered platform helps businesses efficiently handle customer complaints, reduce workload, and improve customer satisfaction.

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Reduce FOS Overturns

Ensure decisions align with FOS precedents & FCA rules.

Ensure Compensation Consistency

Prevent overpayment or underpayment risks.

Enhance Operational Efficiency

Minimize complaint handling costs & escalations.

Improve Complaint Resolution Times

AI-powered case triaging optimizes workflows.

How SmartPredict Works for Businesses

1

Import Complaints

Upload customer complaints from various channels into our secure platform

2

AI Analysis

Our AI analyzes the complaint to categorize it and identify key issues.

3

Response Suggestion

Get AI-generated response recommendations that comply with regulations.

4

Track & Improve

Monitor resolution metrics and gain insights to improve customer service.

Great presentation & the problem is large - the current tech hasn't caught up with the volume of complaints or the customer expectations.

Great pitch, the problem is real very clearly articulated. The founders took the right path working with the FCA and Financial Ombudsman. It is a product that once proven with one financial institution is easily scalable.

The proposal has an excellent idea, and the value of the proposition is very compelling

What early reviewers are saying